Shipping policy

Shipping Policy for Summer & Sunny

Thank you for supporting our small business! Below is our shipping policy, designed to ensure clarity and transparency for all orders placed on our Shopify store. We’ve tailored this policy to reflect our commitment to delivering your handmade phone straps safely and efficiently.

Order Processing Time

All orders are processed within 2–10 business days (Monday–Friday, excluding holidays) after payment confirmation. Each phone strap is handmade with care, and this timeframe ensures the highest quality for your purchase.

Domestic Shipping (Hong Kong)

• Shipping Method: We use airmail service with tracking provided by Hong Kong Post.
• Delivery Times: 2–3 business days after shipping (excluding weekends and holidays).
• Tracking Information: You’ll receive a confirmation email with a tracking link once your order ships.

International Shipping

We ship to selected countries worldwide. Below are the average delivery times after your package is shipped (excluding weekends and holidays):

Destination	Average Delivery Time
U.S.	7–16 business days
Canada	10–17 business days
Europe & UK	9–11 business days
Australia & New Zealand	10–14 business days
Most Asia Countries	8–10 business days
Other Countries	10–15 business days

• Shipping Method: Airmail service with tracking provided by Hong Kong Post.
• Customs & Duties: Customers are responsible for any additional fees. We declare all packages as “handmade accessories” with accurate values to minimize delays.